Privacy Policy
iLearn Digital Hub**
Effective Date: 12 March 2025
Website: ilearndigital.org
Organization: iLearn Digital Hub
Contact: info@ilearndigital.org | +254 729 001 702
1. Introduction
iLearn Digital Hub (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring your personal data is handled responsibly.
This Privacy Policy outlines how we collect, use, store, and protect your information when you interact with our website, programs, services, and online learning platforms.
We comply with the Kenya Data Protection Act (DPA), 2019, its regulations, and international best practices.
By accessing our website or using our services, you agree to the terms in this policy.
2. Information We Collect
We collect both personal data and non-personal data to help us deliver our services effectively.
A. Personal Information
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Full name
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Phone number
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Email address
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Date of birth (where required for training or certification)
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Gender (optional)
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County/sub-county/location
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School or institution
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Employment status
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Digital skills level
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Payment information (M-Pesa reference, bank deposit slip, etc.)
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ID number (for NITA certification only)
B. Non-Personal Information
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Browser type
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Device information
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IP address
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Pages visited
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Cookies and usage analytics
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Location approximated by IP
C. Information from Third Parties
We may receive information from:
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Partner organizations
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Training institutions (TVETs, schools)
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Employers offering internships or jobs
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Funding partners
3. How We Use Your Information
Your data enables us to provide high-quality, relevant, and personalized services.
We use your information to:
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Register you for training programs
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Process your course payments
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Create user accounts on our LMS
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Provide certifications (including NITA processing)
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Offer career placement and job-matching services
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Send program updates, announcements, and newsletters
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Verify eligibility for scholarships or sponsorships
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Improve our website performance
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Conduct monitoring and evaluation (M&E)
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Report to donors in anonymized form
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Improve our training curriculum
We do not sell, share, or rent your personal information to third parties for marketing.
4. Legal Basis for Processing Data
Under the Kenya Data Protection Act, we process data based on:
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User Consent – when you voluntarily provide information
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Legitimate Interest – improving our programs and platform
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Contractual Need – delivering paid or sponsored training
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Legal Obligation – issuing certificates, reporting to NITA, donor compliance
5. Sharing Your Information
We may share information with trusted partners only when necessary:
A. With Partners
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Training partners (TVETs, schools)
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Certification bodies (e.g., NITA)
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Donor agencies (aggregated data only)
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Employers providing internships or jobs
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LMS service providers
All partners are required to comply with data protection laws.
B. When Required by Law
We may disclose your data to:
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Government authorities
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Law enforcement
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Regulatory bodies
Only if required under Kenyan law.
6. Data Storage & Security
We use administrative, technical, and physical measures to protect your data.
Security Measures Include:
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Encrypted databases
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Secure cloud storage
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Password-protected systems
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Restricted access for staff
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Regular security audits
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Data minimization practices
We store your data only for as long as necessary to provide services or as required by law.
7. Cookies & Tracking Technologies
Our website uses cookies to:
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Improve user experience
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Remember your preferences
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Analyze site performance
You may disable cookies in your browser, but some website features may not function properly.
8. Your Rights Under the Kenya Data Protection Act
You have the following rights:
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Right to Access – request the data we hold about you
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Right to Correction – ask us to update inaccurate information
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Right to Deletion – request deletion of your data (where applicable)
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Right to Withdraw Consent – opt out of communications anytime
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Right to Data Portability – request transfer of your data
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Right to Object – stop processing for certain purposes
To exercise your rights, email us at info@ilearndigital.org.
9. Data for Minors
We do not knowingly collect information from individuals under 18 years without parental or guardian consent.
If we learn that a minor has provided data without authorization, we will delete it immediately.
10. Links to External Websites
Our website may contain links to:
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Partner organizations
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Job portals
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Online tools
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Social media platforms
We are not responsible for the privacy practices of external websites.
11. Updates to This Privacy Policy
We may update this Privacy Policy periodically.
All changes will be posted on this page with a new effective date.
We encourage users to review this page regularly.
12. Contact Us
If you have questions, feedback, or data protection requests, contact us at:
📧 Email: info@ilearndigital.org
📞 Phone: +254 729 001 702
🌐 Website: www.ilearndigital.org