Frequently Asked Questions (FAQs)
1. About iLearn Digital Hub
Q1: What is iLearn Digital Hub?
iLearn Digital Hub is a youth-focused NGO in Kenya that empowers young people with digital skills, career development, entrepreneurship training, and access to opportunities such as jobs, internships, and freelancing.
Q2: Who do you serve?
We primarily serve:
1.Form four leavers
2.College/university graduates
3.Youth in rural and underserved communities
4.Young entrepreneurs
5.Women and girls interested in digital skills
6.Community groups and schools
1.Form four leavers
2.College/university graduates
3.Youth in rural and underserved communities
4.Young entrepreneurs
5.Women and girls interested in digital skills
6.Community groups and schools
Q3: Where are you located?
We operate in Kenya with plans to expand into more rural and peri-urban areas. Our main hub location will be updated on our website.
2. Programs & Training
Q5: Are your courses certified?
Yes. Some programs are NITA certified, and trainees also receive iLearn Digital Hub certification for completed modules.
Q6: How long are the training programs?
Course duration varies:
1.Short courses: 1–2 weeks
2.Digital literacy programs: 4–8 weeks
3.Entrepreneurship programs: 2–6 weeks
4.Online self-paced courses: Flexible
1.Short courses: 1–2 weeks
2.Digital literacy programs: 4–8 weeks
3.Entrepreneurship programs: 2–6 weeks
4.Online self-paced courses: Flexible
Q7: Do you offer online training?
Yes. We provide a fully functional online learning management system (LMS) where trainees can learn remotely and access digital materials anytime.
3. Registration & Attendance
Q8: How do I register for a program?
You can register via:
1.Our website registration form
2.WhatsApp or phone
3.Visiting our hub physically
4.School or community outreach events
1.Our website registration form
2.WhatsApp or phone
3.Visiting our hub physically
4.School or community outreach events
Q9: Do I need any prior digital skills?
We primarily serve:
1.Form four leavers
a
2.College/university graduates
3.Youth in rural and underserved communities
4.Young entrepreneurs
5.Women and girls interested in digital skills
6.Community groups and schools
1.Form four leavers
a
2.College/university graduates
3.Youth in rural and underserved communities
4.Young entrepreneurs
5.Women and girls interested in digital skills
6.Community groups and schools
Q10: Can parents register their children?
Yes, parents and guardians may register their children directly.
4. Payments & Fees
Q11: Are the programs free?
Some programs are fully sponsored, while others have affordable fees to support sustainability.
Q12: How can I pay for a course?
You can pay via:
1.M-Pesa
2.Bank transfer
3.Cash at the center
4.Online payments through our LMS platform
1.M-Pesa
2.Bank transfer
3.Cash at the center
4.Online payments through our LMS platform
Q13: Do you offer discounts or scholarships?
Yes. We provide:
1. Youth scholarships
2. Discounts for rural trainees
3. Subsidized community training
4. Sponsored slots through partners and donors
1. Youth scholarships
2. Discounts for rural trainees
3. Subsidized community training
4. Sponsored slots through partners and donors
5. Internships, Jobs & Opportunities
Q14: Do you help trainees get jobs or internships?
Yes. We link trainees to:
1.Internship and attachment opportunities
2.Short-term and long-term jobs
3.Volunteering and community service
4.Freelancing platforms like Upwork & Fiverr
1.Internship and attachment opportunities
2.Short-term and long-term jobs
3.Volunteering and community service
4.Freelancing platforms like Upwork & Fiverr
Q15: How successful is your placement rate?
We have connected over 120 youth to opportunities, and our placement success rate is above 50% within 6 months of training completion.
Q16: Can I get help with my CV or LinkedIn profile?
Yes. We offer:
1.CV writing
2.LinkedIn optimization
3.Career coaching
4.Interview preparation
1.CV writing
2.LinkedIn optimization
3.Career coaching
4.Interview preparation
6. Entrepreneurship & Business Support
Q17: What support do you offer to young entrepreneurs?
We provide:
1.Business idea development
2.Startup training
3.Financial literacy
4.Access to information on government grants and loans
5.Digital skills for business growth
1.Business idea development
2.Startup training
3.Financial literacy
4.Access to information on government grants and loans
5.Digital skills for business growth
Q18: Do you help entrepreneurs access loans or funding?
Yes. We guide youth on:
1.Uwezo Fund
2.Women Enterprise Fund
3.Youth Fund (YEDF)
4.KYEOP
5.SME financing options
6.NGO and donor-funded programs
1.Uwezo Fund
2.Women Enterprise Fund
3.Youth Fund (YEDF)
4.KYEOP
5.SME financing options
6.NGO and donor-funded programs
7. Partnerships & Donations
Q19: How can organizations partner with you?
Partners can support us through:
1.Sponsoring youths
2.Funding programs
3.Providing equipment
4.Offering internships/jobs
5.Joint community projects
6.Research and development
1.Sponsoring youths
2.Funding programs
3.Providing equipment
4.Offering internships/jobs
5.Joint community projects
6.Research and development
Q20: Is iLearn Digital Hub a registered NGO?
Yes. We are fully compliant with Kenyan NGO/CBO registration requirements and operate transparently.
Q21: How will my donation be used?
Donations support:
1.Training scholarships
2.ICT equipment
3.Community outreach
4.Rural digital hubs
5.Youth entrepreneurship projects
6.School digital empowerment programs
1.Training scholarships
2.ICT equipment
3.Community outreach
4.Rural digital hubs
5.Youth entrepreneurship projects
6.School digital empowerment programs
Q22: Can we volunteer at your organization?
Yes. We welcome volunteers in:
1.Training & mentorship
2.ICT support
3.Administration
4.Community outreach
5.Fundraising & partnerships
1.Training & mentorship
2.ICT support
3.Administration
4.Community outreach
5.Fundraising & partnerships
8. Certifications & Documents
Q23: Will I receive a certificate after training?
Yes. Trainees receive a certificate after completing required modules or assessments.
Q24: Are your certificates recognized by employers?
Yes. Our certification is recognized, and some courses have external NITA accreditation.
Q25: Can I request a replacement certificate?
Yes. Replacement certificates can be issued at a small administrative fee.
9. General Questions
Q26: Do you serve youth outside Kenya?
Yes. Online trainees from anywhere can join our virtual programs.
Q27: How can I contact you?
You can reach us through our Contact Us page, email, WhatsApp, or social media.
Q28: What makes your hub unique?
1.Focus on rural youth
2.Affordable and accessible training
3.Practical, job-oriented skills
4.Strong mentorship and life skills support
5.Active placement linkages
6.Online and physical learning options
2.Affordable and accessible training
3.Practical, job-oriented skills
4.Strong mentorship and life skills support
5.Active placement linkages
6.Online and physical learning options